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Grievance Redressal

At Malwa Maps, we believe in transparency, trust, and customer satisfaction. We are committed to providing a reliable and hassle-free real estate experience to everyone using our platform.

We understand that users may sometimes face issues or have concerns regarding property listings, property information, agents, services, or any other aspect of our website. We value your feedback and take every genuine grievance seriously.

Our Grievance Redressal process is designed to ensure that every concern is heard, reviewed, and addressed in a fair and timely manner.

Types of Grievances

Users can contact us regarding the following issues:

  • Incorrect, incomplete, or misleading property information.
  • Fake or duplicate property listings.
  • Issues related to property owners, agents, or brokers listed on our platform.
  • Misuse of personal information or privacy concerns.
  • Technical issues while accessing or using our website.
  • Misleading advertisements or unauthorized use of Malwa Maps content.
  • Any other concern related to our website or services.

How to Submit a Grievance

If you have any complaint or concern, you can contact our support team through the following channels:

Email: info@malwamaps.com

Contact Number: +91 9826651151
Website: https://malwamaps.com/


Please include the following details when submitting your grievance:

  • Full Name
  • Contact Number
  • Email Address
  • Property Listing URL (if applicable)
  • Detailed Description of the Issue
  • Relevant Supporting Documents or Screenshots (if any)

Grievance Resolution Process

Once we receive your complaint, our team will:

  1. Acknowledge your grievance.
  2. Review the information and details provided.
  3. Investigate the matter, if required.
  4. Take appropriate action based on the nature of the complaint.
  5. Communicate the resolution or further updates to you.

We aim to acknowledge grievances within 2–3 working days and resolve them as soon as reasonably possible, depending on the nature and complexity of the issue.

Our Commitment

At Malwa Maps, we are committed to maintaining a transparent, responsible, and user-friendly real estate platform. Every grievance helps us improve our services and build stronger relationships with our users.

We appreciate your trust and encourage you to share your concerns so that we can serve you better.


Malwa Maps – Your Trusted Real Estate Partner.